Lean is the bringing about of a day by day improvement to your services that your consumers value. It is not a process improvement initiative or a tool, but a long term commitment in a new way of working. This improvement is best run by those who do the work, who know the work and who are most affected by the work. It is in stark contrast to bringing in consultants that implement best practices. What we provide is a service that will educate and train your staff in Lean principles and practices so that they may bring about the changes.